After Sale Support

After sale support is provided to all our newly websites launched depending upon the nature of the website. Mostly it ranges between 3 months for small sites and 6 months for larger websites.

Our strategic partners, those who display our powered by seal on their websites, get lifetime technical support, limited by only condition, that they keep our logo on their site.

Features of the technical support provided are as follows:

Guarantee Of Website
We guarantee the proper working of the website we develop for you. We fix anything not working in the website under the after-sale support contract.

Incase you move your website to a new host and need to re-configure your website, you pay for hours required to setup the site again.

Incase you or anyone from your site modify the website code, this guarantee becomes void and we are not responsible for the site stability.

Point of Contact & Consultation
We provide you a point of contact to connect with Email, Phone, Web Chat, and Online Forums at Genex Business Solutions. You can contact us by any of the means. You can contact us incase of any problems, or if you need to discuss any development issues with regards to your website. We offer free consultation and propose you the best possible solutions in our knowledge.

Regular Maintenance Check
Sometimes you do not even know if something is wrong with your website. We perform a monthly maintenance check on the website and view different areas to ensure proper working.