Support Services

At Genex Business Solutions we provide state of the art Online Customer Support Centers to cater technical and customer support requirements of your website. Our solid support services ads value to your web business and faith in your customers of non-stop services.

We provide customized support contracts based on your website traffic requirements. Our support staff can help you in following activities:

• Replying incoming inquiry emails
• Online live chat
• Solving any technical problems in the website
• Communicating with internal & external parties
• Adding new pages & graphics in your website
• Providing support softwares such as live help chat, CRM, support ticketing systems

More activities as per your business needs are planned and discussed in the consultation phase.

We provide all software’s, online workforce handling and collaborative tools such as online chat. You seamlessly integrate our support software’s such live help, support ticketing system, or lead generation forms to intake inquiries and communicate with them.

Spend more as you grow! If your website has little traffic yet, you can start with a shared support plan and hire dedicated staff when you have more traffic. Working with us is a pleasant experience, where we target to provide you best flexible support services contracts.

Silent features of our support services

• You get a decade of project management, web design, development, support & promotion experience
• We have trained, monitored, & supervised support personals
• We provide secure, connected, and backed up support facilities
• Online Statistics & Reports of the working hours consumed
• Dedicated and Hourly based support personals available
• We only provide Online support

By hiring support staff at Genex Business Solutions you get accessible support 24*7*365. Start growing your web business today by adding the support services you require to beat the competition.