Scheduling Management

With increased pace of life and the shortage of time, the management of time, is an obvious challenge. All organizations and professional people’s top most goal is to schedule their time best. More also many businesses are scheduling based, for example hotel industry, education industry, car rentals, airline industry, medical industry (doctors need to give appointments in their free hours) and many IT services industry sectors. 

 

Managing your time, letting others know which time slots are available and occupied, can be best done through Internet with a web site. Related people or buyers can login to view the activity calendars and hence know which time slots are available. Best part is they can do it from anywhere, from a computer or a cell phone.

 

By building automated activity calendars with scheduling system, you get rid of double bookings and manual work to check which slots are available. Customers can help themselves by getting to online web site and find out which timings are open for them.

 

To cater your scheduling requirements, Genex Business Solutions has developed a comprehensive scheduling system. With our Scheduling system you can handle scheduling of multiple human persons, hotel rooms, or a cinema ticket booking system.

 

We can customize our solution to best fit your organization’s working style and procedures.

 

Following are some salient features of our scheduling system:

 

With the scheduling system you can create multiple calendars. If you are in a services industry and organize human resources, you can create a calendar for each resource. Or if you are into a hotel industry, a calendar with every room can be created for its bookings and record keeping.

 

 2- Auto Bookings

You can allow your customers to come on the web site and perform auto bookings by going through the calendars and finding a suitable available time slot. By this you not only provide your customers with an automated facility but also take off load from your staff to do it manually.

 

The system offers to reschedule bookings before a set period of starting time of the booked time. Rescheduling could be free or with charges depending on admin configurations of the system. Setting up rescheduling rules and automating it also helps save a lot of time and cost doing it manually.

 

The customers get auto alerts on email at multiple intervals before scheduled reservation. Customer can enable or disable auto alert features from profile settings online.

 

International bookings can be handled and customer can view scheduled time as per their respective time zone. Time conversion for different time zones is provided online on the web.

 

Customers can cancel booking and claim for any refunds, if administrator has enabled refunds on cancellation before specific time period. This is an automated feature with this cancelled bookings will be reopened for other customers.

 

Customers can make online payments through credit cards, paypal, worldpay or any other payment gateway. Customers keep a history under their account for all payments made.

 

Frequently asked questions database can be maintained for customers to find help seamlessly. If a certain question is not in the database, customer can ask for a new question and wait for an answer form the administrators.

 

This and more features you will find in our reservation system. Interested companies can contact us for further details and discussions.